Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you (“you,” the “Client”) and Prime-Site Studios (“Prime-Site,” “we,” “us”) governing your use of prime-site-studios.com and our services. By using the site, buying a service, or interacting with our AI assistants, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the services.

Eligibility

You must be at least 18 and able to form a binding contract. If you accept on behalf of a company, you represent that you are authorized to bind it.

Our services

We provide AI-powered business services — including AI receptionists, website chatbots, automated booking, professional websites, and related AI automation and marketing services. The exact scope of what we deliver is described on our Services page and confirmed with you at the time of order. We may improve, change, or discontinue features; if a change materially reduces a service you pay for, you may cancel.

Pricing & payment

• Prices are shown on our website. Our AI Receptionist is $2,500/mo, currently offered at a launch special of $1,997/mo. Promotional pricing may change or end.
• We accept manual payment methods — Zelle, Venmo, wire transfer, or check. We do not process card or ACH bank credentials on this site.
• Subscription services are billed monthly in advance. A setup deposit may be required to begin work, as disclosed at checkout.
• You are responsible for any taxes on your purchase other than taxes on our income.

Term & cancellation

Subscriptions are month-to-month with no long-term contract. You may cancel at any time, and cancellation stops future billing for the next cycle. Fees already paid for the current period are handled per our Refund Policy, which is incorporated into these Terms.

Your responsibilities

• Provide accurate information and the access we need (e.g., call forwarding, business details) to deliver the service.
• Use the services lawfully and only for your own legitimate business.
• Consent & compliance: you confirm you have the right to forward your calls to our AI, to have those calls handled and recorded where lawful, and that any contact lists you provide were collected lawfully and with the consents required by law (e.g., TCPA for calls/SMS, CAN-SPAM for email). You are responsible for your own regulatory obligations in your industry (e.g., HIPAA for healthcare) and will tell us if special handling is required.
• Keep your account credentials and magic-link emails secure.

Acceptable use

You agree not to: use the services for anything illegal, harmful, deceptive, or infringing; send spam or unlawful communications; attempt to breach security, reverse-engineer, or overload our systems; or resell the services without our written agreement.

AI-generated content

Our services use AI (Anthropic’s Claude) to generate responses, content, and drafts. AI output can be imperfect or inaccurate and is provided for business assistance only — it is not legal, medical, financial, or professional advice. You are responsible for reviewing AI output before relying on it or publishing it. Our AI assistants disclose that they are AI when asked.

Intellectual property

• Ours: the site, our software, models configuration, prompts, designs, and the “Prime-Site Studios” name and logo are owned by us and protected by law. We grant you a limited, non-exclusive right to use the services while your subscription is active.
• Yours: you keep ownership of the content and materials you provide (e.g., listing photos, business info). You grant us a license to use them solely to deliver and support your service. We do not use your materials to train AI models, sell them, or reuse them for other clients or our own marketing without your written permission.
• Deliverables: unless otherwise agreed in writing, work products we deliver to you (e.g., a website, a configured chatbot, a video) are licensed or assigned to you as described at the time of order.

Third-party services

The services rely on third parties (see the sub-processors in our Privacy Policy). We are not responsible for outages, changes, or acts of those providers, though we work to maintain reliable service.

Results disclaimer

We work hard to deliver excellent results, but every business is different and we cannot guaranteespecific revenue, lead volume, rankings, or financial outcomes. Our commitment is to deliver the service as described.

Warranty disclaimer

Except as expressly stated, the services are provided “as is” and “as available”without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, our total liability for any claim relating to the services is limited to the amount you paid us for the service in the month the claim arose. We are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, data, or goodwill.

Indemnification

You agree to defend and indemnify Prime-Site Studios from claims arising out of your content, your contact lists, your use of the services, or your breach of these Terms or of applicable law.

Governing law & disputes

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict-of-laws rules. The state and federal courts located in Washington have exclusive jurisdiction, and you consent to venue there. Before filing anything, contact us — most issues are resolved fast by talking to a human.

Changes

We may update these Terms; the “last updated” date above will change. Continued use after an update means you accept the revised Terms.

Contact

Prime-Site Studios · 7714 NE 39th Ct E55, Vancouver, WA 98665, USA · (360) 469-3821 · slicrook@icloud.com