Privacy Policy

This Privacy Policy explains how Prime-Site Studios (“we,” “us”) collects, uses, and protects information when you visit prime-site-studios.com or use our services. We respect your privacy and we never sell your personal information.

Information we collect

• Information you give us: your name, business name, email, and phone number when you fill out a form, start a chat, request a demo, create an account, or place an order.
• Payment information: we use manual payment methods (Zelle, wire, or check). We do not collect or store credit-card numbers on this site.
• Usage information: basic technical data such as IP address, browser type, and pages viewed, used to keep the site secure and working.

How we use your information

• To provide, deliver, and support the services you request.
• To respond to your inquiries and send service-related messages (such as your account sign-in link or order updates).
• To improve our website and services and to keep them secure.
• To send you marketing only where permitted; you can opt out at any time by replying “unsubscribe” or emailing us.

Service providers we use

We share information only with the trusted providers that help us operate, and only as needed to run the service: Vercel (website hosting), Neon (database), Resend (transactional email), and Anthropic (AI processing for our assistant). These providers are bound to protect your data and may not use it for their own purposes.

Cookies

We use only essential cookies — for example, a secure session cookie that keeps you signed in to your account. We do not run third-party advertising trackers on this site.

Data security

Our site is served over HTTPS/SSL. Account sign-in uses one-time, passwordless links and we store only a hashed version of those tokens. We never store your banking or card details.

Data retention

We keep your information only as long as needed to provide the service and meet legal or accounting obligations. You can ask us to delete your information at any time.

Your rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time. Email slicrook@icloud.com and we will respond within one business day.

Children

Our services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.

Changes

We may update this policy from time to time; the “last updated” date above will change accordingly.

Contact

Prime-Site Studios · 7714 NE 39th Ct E55, Vancouver, WA 98665, USA · (360) 469-3821 · slicrook@icloud.com